FREQUENTLY ASKED QUESTIONS

Have a question? We'll have the answer you need

What is a car broker or independent car buyer?

A car broker acts on your behalf to source and negotiate best price for a new or used vehicle. A broker receives a fee for these services from the supplying dealer.

Drawing on an extensive network of dealer contacts, Car Solutions Group can secure the very best price for your desired car. So, if you’re short on time, or energy for dealer tactics and time wasting, we can do all the leg work to source and present you with the very best deal on your new or used car purchase.

With over 70% of our business coming from satisfied repeat clients, Car Solutions Group has everything to gain by serving you, not the dealer. With a simple formula for success, we do what we do best to offer you unbeatable deals, without the time and hassle of ever setting foot in a dealership.

Yes. With an extensive, trusted network of premium used car dealers, we are able to source, and purchase quality used vehicles direct from wholesalers and dealers and pass the savings on to you.

Every used vehicle supplied by Car Solutions Group is covered by a statutory warranty. We can also supply extended warranties at very reasonable prices on request.

In accordance with industry practice for introducing qualified buyers, we receive a fee directly from the supplying dealer. This fee is equal to half of the dealer delivery fee on your purchase. Car Solutions Group’s fee is rebated by the seller.

The dealer delivery fee is the fee charged to 'ready' the car for sale and usually covers costs like mechanical checks before sale, detailing, a pre-sale wash/wax and the time it takes to complete the registration paperwork with the local vehicle licensing authority. If a dealer or manufacturer advertises a car with a "driveaway price", the dealer delivery fee has been included in the advertised price.

New car dealers grow the market by working with car brokers. They understand that we know their margins, their current specials and offers, stock availability, and the individual cost of each car’s specifications and on road costs. They also know that we have access to a number of dealers keen to work with us to deliver the best deal for our clients. This understanding allows us to cut through the dealership sales tactics you might be familiar with, to get their very best price.

No. To the contrary, Car Solutions Group ensures that you fully understand the extent and limitations of your warranty and can assist you to extend this as required to meet your individual needs.

Car Solutions will give you a complete “drive away” price on your new vehicle request.

We can arrange that. Whilst many people use Car Solutions Group to avoid having to set foot in a dealership, we understand that some people need a more hands on experience to understand the specifications of the car they’re purchasing. If you would like to explore a vehicle in a dealership, we can meet you there, walk you through your options, and then source and negotiate the best deal for you.

Yes. We can arrange for you to test drive both new and used vehicles at a time and place convenient to you.

Delivery times can vary depending on stock availability. If your new vehicle purchase is in stock, delivery is usually available within two to three days. Car Solutions Group is experienced in dealership/make stock swapping to shorten delivery times. Most used vehicles are located and delivered within a week.

Yes we can. Our commitment to you extends beyond just finding the right vehicle. We can assist you to access the right product exceptional finance deals, and industry leading insurance offers.

Yes. With extensive fleet management experience, we can assist you to access competitive, quality auto servicing, all without leaving your office or home.

Call Car Solutions Group on phone 0419696007

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About Us

With over 30 years of experience buying, selling, financing and servicing individual and corporate vehicle fleets Car Solutions Group offers Melbourne’s most comprehensive and highly personalised car brokerage service.

100% Happy Guarantee

Our mission is to make car buying, selling and trading simple and enjoyable.

Contact

Matt Belot
0419 696 007
mycar@carsolutionsgroup.com.au
ABN: 97 602 435 692

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